Managing over 150 accounts simultaneously ensuring everyone is onboarded, trained, and able to fully leverage their service in alignment with organizational goals.
Facilitating collaborative relationships with business partners to achieve shared objectives, maximize joint value, and drive mutual growth in revenue and audience. That includes setting up effective feedback loops that enable win-win scaleable outcomes.
Masters level understanding, CoStar SaaS Research, and Data Sales Certifications
SaaS - B2C, B2B
Expert moderator who helps facilitate engaging and forward-moving conversation.
Ensuring the business is aware of sales activities and the level of engagement for each opportunity.
Stellar organizational, time management, planning, and problem-solving skills.
Onboarding and continued training that allows clients to fully leverage platforms and or their subscriptions.
Implementing simple websites while utilizing Elementor and other online WP editors.
Strategic Senior Client Relationship professional with over 7 years of experience in SaaS sales, operations, and account management within the commercial real estate, proptech, and fintech sectors. Proven ability to drive growth by identifying strategic alliances, delivering tailored client education, and managing complex projects efficiently. Recognized for translating technical platforms into business value, building trust through data-driven consultation, and aligning sales strategies with long-term client goals. Experienced in consultative selling, complex sales cycles, and channel partner collaboration.
Manage a portfolio of up to 150+ accounts, including brokerages, developers, investors, and local government entities, ensuring satisfaction and retention. Lead onboarding, training, and account growth for CoStar.com subscribers, delivering custom insights through market analytics and research to support data-driven real estate decisions. Develop and execute digital advertising strategies to boost client visibility across targeted markets, while proactively managing contract renewals and identifying upsell opportunities that align with client goals.
Built a partner relationship management platform and lead-processing system to streamline operations and improve efficiency. Managed cross-functional communications across growth, sales, enablement, and marketing teams to ensure alignment and execution. Produced business development reporting to track revenue performance and measure integration effectiveness.
Oversaw the training, deployment, and adoption of commercial proptech solutions at the point of sale, ensuring smooth implementation and user uptake. Acted as a key liaison between clients and technology teams during platform rollouts, supporting usage growth and long-term engagement.
Supported a group of 18 advisory professionals by integrating real estate technology tools and marketing resources to enhance service delivery. Delivered customized client reports, RFIs, and RFPs through property data curation and the creation of tailored presentations. Conducted real estate reporting, database management, and general account work for one (1) major engineering firm and one (1) Oil & Gas firm and its affiliate.