Managing over 150 accounts simultaneously ensuring everyone is onboarded, trained, and able to fully leverage their service in alignment with organizational goals.
Facilitating collaborative relationships with business partners to achieve shared objectives, maximize joint value, and drive mutual growth in revenue and audience. That includes setting up effective feedback loops that enable win-win scaleable outcomes.
Masters level understanding, CoStar SaaS Research, and Data Sales Certifications
SaaS - B2C, B2B
Expert moderator who helps facilitate engaging and forward-moving conversation.
Ensuring the business is aware of sales activities and the level of engagement for each opportunity.
Stellar organizational, time management, planning, and problem-solving skills.
Onboarding and continued training that allows clients to fully leverage platforms and or their subscriptions.
Implementing simple websites while utilizing Elementor and other online WP editors.
I am an account executive at CoStar Group with expertise in SaaS sales, account management, and operations. I excel in identifying strategic alliances, managing client relationships, moderating events, overseeing projects, and growing relationships through industry knowledge, consultation, and ongoing education.
Experience: over seven (7) years
In my role, I assist and service real estate professionals by enabling them to leverage top-tier real estate data and research through CoStar.com’s subscription-based services. Additionally, I sold and managed digital advertising solutions for LoopNet.com and Homes.com. My clientele spans a diverse spectrum, including small firms, individual professionals, industry leaders, and local government entities. Through this role, I have consistently demonstrated a results-driven approach to account growth, client servicing, and renewal management, ensuring CoStar’s solutions align with each client’s goals while contributing to the company’s growth.
Key Responsibilities and Achievements:
• Account Management: Managed a portfolio of over 150 accounts across CoStar, LoopNet, and Homes.com platforms, ensuring optimal client satisfaction and retention.
• Client Onboarding & Training: Delivered tailored onboarding sessions and ongoing training to empower clients to maximize the value of their subscriptions, driving higher engagement and ROI.
• Pipeline Development: Prospected for new clients to expand CoStar’s reach
• Renewal Management: Proactively addressed renewals, mitigating attrition by fostering strong client relationships and resolving issues well before contract deadlines.
• Digital Advertising Sales: Implemented digital advertising strategies that catered to the unique needs of real estate professionals and organizations.
Developed and managed operational processes and internal infrastructure solutions by working with stakeholders (Growth Leads, GTM, Enablement, Salesforce, Rev Ops, Marketing). Supported the development of best-in-class proptech integrations for the delivery of transformational tech solutions. Identified best fit integrations for partners and clients.
• Built a partner relationship management (PRM) platform & lead processing system
• Designed and managed adjacent and upline revenue + BD activity reporting.
• Managed team communications (Newsletters, SharePoint, jllt.com partner page)
Oversaw training, deployment, and adoption of CRE proptech solutions at the point of sale.
Business development/production and education for delivery of digital assets. Over 9B in assets listed powered by blockchain technology.
Moderated Events:
• Tokenization of Real Estate & Blockchain, ION Houston - 10.03.22 Speakers: Hines, Redswan.io, Hunington Properties, Mercury Fund
• ICSC Atlanta Tokenization & Real Estate – 10.13.22 Speaker: The Atlanta EB-5 Regional Center
• Most recent interview: Tokenization of Real Estate Investments Part III: Ed Nwokedi, Founder Redswan.io
Assisted an advisory services group of 18 in the use and implementation of emerging CBRE RE technology. Produced standard and ad hoc reports as required using proprietary programs and Excel outputs. Also, liaised with centralized marketing and the research group to ensure high-quality completion and submission of client-specific property data. Procured services and more to formalize into custom information packages in response to reporting requirements, requests for information (RFIs), and requests for proposals (RFPs).
• Real estate reporting, database management, and general account work for one (1) major engineering firm and one (1) Oil & Gas firm and its affiliate.